Clinical Application Specialist

Nov 14, 2020 9:20:00 PM

Location: Oxford

Job Type: Full-time, Permanent

Temporarily Remote

About Ultromics

Ultromics is a global health technology firm which provides autonomous echocardiography analysis through innovative AI solutions empowering physicians to make fast, accurate decisions when diagnosing cardiovascular disease.

We have developed EchoGo, the world’s first autonomous echocardiography service which provides cloud-based artificial intelligence services to support cardiac imaging diagnosis without any variability or need to touch software.

Our technology was born at the University of Oxford and built in partnership with the NHS, and has since raised over £20 million to help improve patient care, and bring diagnostic quality and resource savings to hospitals. Cardiovascular disease is the leading cause of mortality, with an estimated 17 million deaths each year. For more information about Ultromics - http://www.ultromics.com/


Job Purpose

The primary role of the Clinical Application Specialist is to be a champion of the Ultromics products to internal and external stakeholders and an expert clinical application resource. Based in the commercial team, you will support the UK Sales Leader and the Clinical Product team, assisting with clinical messaging, driving pre-sales discussions with potential clinical customers such as Cardiologists and Cardiac Physiologists. As the Clinical Application Specialist you will provide demonstrations and postsales installation assistance to customers, engage in feedback and product improvement discussions that are based on the clinical practice. You will prepare and present clinical content and workflow, application configuration requirements, clinical assessment of reports and findings. Additional support may include educational programs to both internal and external stakeholders, international sales and validation tasks.

 

Key Duties & Responsibilities

  • Analysis of customer needs and objectives
  • Frequent interaction with physicians, primarily Cardiologists, IT staff, cardiac physiologists and various other Cardiology department healthcare staff
  • Demonstrate and explain the concept of our Artificial Intelligence (AI) and Machine Learning (ML) EchoGo product and services
  • Ability to relay the clinical value of the EchoGo product line with confidence to healthcare providers
  • Maintain knowledge in current Echocardiography practices and literature.
  • Maintain knowledge in the business directives and integration of our products from a clinical and sales perspective.
  • Effectively demonstrate platform solutions from a clinical and sales perspective.
  • Work closely with the Clinical Applications and Product Management on various clinical applications activities for commercial product support and product research and development support.
  • Work closely with Sales and Technical support staff for understanding of application configuration and application deployment.
  • Assist marketing/sales in the follow up of implementation and feedback activities.
  • Manage key customer accounts as assigned by Clinical Applications or Director of Sales.
  • Maintaining optimal customer satisfaction, quality control monitoring and resolution.
  • Post-sales and marketing messaging assistance.
  • Application support at trade shows.
  • This list of duties is not exhaustive and the post holder may be asked to carry out other duties through discussion with their line manager.

 

Person Specification

Education/Qualifications

Essential:

  • Included in the Registration Council for Clinical Physiologists.
  • BSE TTE Accreditation (or equivalent).

Evidenced by Certificates

 

Skills and abilities

Essential:

  • Excellent and varied computer skills
  • Strong communication skills, verbal and written.
  • Effective presentation skills.
  • Ability to learn quickly.

Evidenced by CV, Interview

 

Knowledge

Essential:

  • Expert knowledge of clinical adult Echocardiography with experience in left ventricular myocardial strain imaging, stress echocardiography, contrast.

Evidenced by CV, Interview

 

Experience

Essential:

  • Significant clinical experience in adult echocardiography, preferably in a variety of clinical settings and lab sizes.
  • Experience of various disease subsets such as, coronary artery disease, cardio-oncology, heart failure, cardiac amyloid, hypertrophic cardiomyopathy and valvular heart disease.
  • Experience in Echocardiography information technology software with an expert understanding of clinical Echocardiography lab administration, logistics, workflow, and operational concepts.

Desirable:

  • Experience in advanced strain imaging, regional LV strain, LA/RV strain, 3-D strain, and/or paediatrics.

Evidenced by CV, Interview

 

Personal qualities

Essential:

  • Commercially minded – interest in applying skills to a business setting and being part of a dynamic start-up culture, transforming care.
  • Possesses a strong willingness to work hard and sometimes long hours to get the job done.
  • Keeps work rate up unsupervised and thrives in a self-motivated environment.
  • Empathy for clinical end-users.

Evidenced by CV, Interview

 

Our Benefits

Ultromics is committed to promoting work-life balance and offers a range of benefits to encourage this, including:

  • Flexible working hours between 7am-7pm
  • Remote working days
  • Bonus scheme
  • Share option scheme
  • PMI
  • Life assurance
  • Two additional paid Company holidays in December
  • Fitness-incentive benefit (receive £250 back every 6 months for fitness-related activities outside the home)
  • Company-wide events (COVID-permitting)
  • 5% Company pension contribution
  • Sabbatical policy
  • Employee referral reward
  • Cyclesheme

 

Equal Opportunities

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates. Entry into employment and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you’re selected for an interview and have special requirements due to a disability please let us know so that we can make any necessary adjustments.

 

Information Security Compliance

By applying for this position, you are confirming that you will be required to comply with Ultromics’ Information Security Policies if you are hired for this role.

 

Data Protection Compliance

By applying for this position, you are confirming that you understand that you will be required to comply with Ultromics’ Data Protection Policies and privacy management framework, if you are hired for this role.

Application deadline: 12/11/2020

Job Types: Full-time, Permanent

Salary: £45,000.00-£50,000.00 per year

Schedule:

  • Monday to Friday

Work remotely:

  • Yes

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